In 2007 I purchased a $900 Lane Comfort King "Big Man's" recliner, built for (and even advertised by) a football player sized man. Supposedly the frame is heavier gauge and all the other parts are beefed up - but truth be known, it's just a wider and slightly taller...Read more
Aweful!!! I had two recliners delivered January. They have been sitting in my living room for two weeks. Dozens of emails going back and forth. I sent them pictures of seams coming apart on both chairs and a hole in one. Faded arm. First they offered me $80 I said no...Read more
I purchased a Lane Valor Comfort King recliner on 3/2016. We don't use this chair every day and the camo fabric pattern is severely faded , but only where we sit on the seat cushion and the backrest. It's not like we're sitting in it with with lotion or tanning oil or...Read more
I didn't like
- Defective material on recliner purchased
We purchased online direct from Lane on or around 10-11-12 a love seat, chair and couch made by Lane for $2500. After a couple of years of use the cushions are lumpy and the seat part of the couch had to have a sheet of plywood and additional padding under the cushions...Read more
I didn't like
- Customer service
I have the leather sofa, recliner, love seat. $2000 set The leather flakes away in hugh patches. It starts as small creases, then cracks, and the entire notebook size sections and even bigger in the sitting or back area of the furniture. It is nasty like I have to pick...Read more
Lane Furniture - Just trying to talk to someone
I would like to see if there is anyway I can get this material for a chair or buy a new one.
I bought a recliner that within a year began to recline very roughly and soon locked in the reclined position. Upon inspection, the mechanism had sheared off a bolt holding the tension springs and was also wearing its way through the glide pins. I got a couple...Read more
I didn't like
- Effort to resolve my problem through customer disservice
My expensive leather couch started to flake over two years ago. It is six piece reclining sectional. Since then, I have contacted the store where I purchased it. The parties involved are Gardiner Wolff Furniture store in Glen Burnie, Maryland, Lane Furniture, and the...Read more
Lane Furniture - Walk away fast!
Purchased a Lane recliner and couch four years ago with "leather looking material". The covering material has delaminated and both look terrible. I have 20 year old lazy boy that i moved to my basement, that look better, and now my main peices. Do not, repeat do not equate lane furniture to quality!
just a subtle hohum here: leather is leather; leatherette, split leather, shaved leather, vinyl leather, and every other sounds like leather term is not leather. a pile of real cow leather is easily worth 3 times what you spent for your $1000 chair. buyer beware. but...Read more
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