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I looked high and low for a reasonably priced rocker recline and I paid a decent amount for this Lane rocker recliner and have been full satisfied with my purchase up to the point of owning it three years and a bolt on the inner workings sheared off. I don't understand...
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#1379696
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The handles to the couch and love seat recliner break often and cost so much to fix. A big rip off. Plus so hard to get the parts. To expensive I wait until there all broken before I fix them. So we just do not use the recliner for a long night time in between fixing....
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I didn't like
  • Poor problem solution
#1349522
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Lane Furniture - Never again

But the Sherman recliner because of its size. That's 6 foot 7 I needed something big. I'm not overweight at about 235 lb. But this furniture is junk and I will never buy Lane again. Broken Springs terrible cushioning just all-around bad furniture.
3.4
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1335284
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Lane Furniture - Bonded leather surface flaking off
After only 3 years noticed the bonded leather surfaces on the headrest, armrest and fronts of seats were degrading. We've purchased Lane furniture for over 40 years and expected better quality. Found the warranty for this problem is 1 year.
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Anonymous
Richard Smith

I have the same problem . bonded leather is not leather, Its trash from (china) where (lane) buys the chaires from (china) and rips the AMERICAN PUBLIC off.

Anonymous
Wild Bill

We had the same problem with our couch and recliner, after about 3 years. Our other 3 year old cloth covered chair started to structurally fail also. Tried to contact Lane and...

#1334275
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Purchased a recliner made my Lane from a furniture store with a 100 mile round trip in my truck. Trip 1- Went to store day after New Years and Lane was closed so I couldn't order recliner. Trip- 2- Ordered recliner and was told its 12-16 week wait. Trip- 3 Chair came...
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Rockport, Massachusetts
#1334165
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Lane Furniture - Expensive Chair - worthless
I purchased a large man chair with brown leather (Lane Furniture) from the Leader Store in Greenville CT. One reason I purchased this chair was it was advertised as having a 500 lb rating. Within weeks of the purchase, the chair was making noise when rocking then would...
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1.3
I didn't like
  • Poor quality
  • Poor quality inferior material used
#1331487
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My wife and I purchased a Lane recliner back in the eighties from Charlotte Appliance in Rochester, N. Y.and it is still in use today. My wife was a cancer patient for 5 years and used this chair every day until she passed over. When your furniture leaves the factory...
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4.8
I liked
  • Chair and the purchased from
#1307646
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I would never ever never ever buy anything else from Lane Furniture For the Rest of My Life. Their products are made extremely cheaply and when they break which they will they will not service their product and neither will the seller. It does not matter if they just...
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1.2
#1299675
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Bought a new heavy duty recliner in October of 2016. 7 year warranty on the mechanism springs. Spring broke and now I can't get a response from them. I tried email and messaging on their face book to no avail. Couldn't even get the email to work. Don't have the time to...
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1.0
#1293663
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Contact Lane Furniture

Mailing Address:
Lane Furniture Industries, Inc., Consumer Ser
PO Box 1627Hwy 145 South
Tupelo, Mississippi 38802
United States
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Lane Furniture - Class Action Suite for Defective Materials and Workmanship
Call Morgan and Morgan 855-300-4459 Mr. Alam in regards to your issues with Lane Furniture Defective materials and workmanship. My issue was the peeling of the so called leather material on both recliners and love seat which is all peeling off after less than 3 years...
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#1274384
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