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Lane Furniture - Poorly made recliner/couch

The back of my recliner couch has metal popping out, I’ve ignored it but as I sat down tonight a sharp metal rod just popped through the cushion. Yes its old but my parents 20 year old couch doesn’t do this.poor quality
Company wrote 0 private or public responses to the review from 1 day ago.
#1422427
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Lane Furniture - Leather coming off 2 yr old RV furniture

2016 RV has leather separating from backing
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
Details
Product or Service Quality
Warranty
#1421963
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I looked high and low for a reasonably priced rocker recline and I paid a decent amount for this Lane rocker recliner and have been full satisfied with my purchase up to the point of owning it three years and a bolt on the inner workings sheared off. I don't understand...
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Company wrote 0 private or public responses to the review from Oct 12.
#1379696
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The handles to the couch and love seat recliner break often and cost so much to fix. A big rip off. Plus so hard to get the parts. To expensive I wait until there all broken before I fix them. So we just do not use the recliner for a long night time in between fixing....
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Company wrote 0 private or public responses to the review from Sep 07.
I didn't like
  • Poor problem solution
#1349522
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Lane Furniture - Never again

But the Sherman recliner because of its size. That's 6 foot 7 I needed something big. I'm not overweight at about 235 lb. But this furniture is junk and I will never buy Lane again. Broken Springs terrible cushioning just all-around bad furniture.
Company wrote 0 private or public responses to the review from Aug 21.
3.4
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1335284
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Lane Furniture - Bonded leather surface flaking off
After only 3 years noticed the bonded leather surfaces on the headrest, armrest and fronts of seats were degrading. We've purchased Lane furniture for over 40 years and expected better quality. Found the warranty for this problem is 1 year.
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Company wrote 0 private or public responses to the review from Aug 20.
Anonymous
Steve Dobbins

Bought 3 Lane leather reclining theater chairs in 2016 from theaters eats.com. Leather is peeling off seats and armrests. Lane's customer service is a joke. Will never buy any...

Anonymous
Richard Smith

I have the same problem . bonded leather is not leather, Its trash from (china) where (lane) buys the chaires from (china) and rips the AMERICAN PUBLIC off.

#1334275
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Purchased a recliner made my Lane from a furniture store with a 100 mile round trip in my truck. Trip 1- Went to store day after New Years and Lane was closed so I couldn't order recliner. Trip- 2- Ordered recliner and was told its 12-16 week wait. Trip- 3 Chair came...
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Company wrote 0 private or public responses to the review from Aug 20.
Rockport, Massachusetts
#1334165
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Lane Furniture - Expensive Chair - worthless
I purchased a large man chair with brown leather (Lane Furniture) from the Leader Store in Greenville CT. One reason I purchased this chair was it was advertised as having a 500 lb rating. Within weeks of the purchase, the chair was making noise when rocking then would...
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Company wrote 0 private or public responses to the review from Aug 16.
1.3
I didn't like
  • Poor quality inferior material used
  • Poor quality
#1331487
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My wife and I purchased a Lane recliner back in the eighties from Charlotte Appliance in Rochester, N. Y.and it is still in use today. My wife was a cancer patient for 5 years and used this chair every day until she passed over. When your furniture leaves the factory...
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Company wrote 0 private or public responses to the review from Jul 19.
4.8
I liked
  • Chair and the purchased from
#1307646
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Contact Lane Furniture

Mailing Address:
Lane Furniture Industries, Inc., Consumer Ser
PO Box 1627Hwy 145 South
Tupelo, Mississippi 38802
United States
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Lane Furniture Products and Services

I would never ever never ever buy anything else from Lane Furniture For the Rest of My Life. Their products are made extremely cheaply and when they break which they will they will not service their product and neither will the seller. It does not matter if they just...
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Company wrote 0 private or public responses to the review from Jul 10.
1.2
#1299675
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