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Lane Furniture - Expensive Chair - worthless
I purchased a large man chair with brown leather (Lane Furniture) from the Leader Store in Greenville CT. One reason I purchased this chair was it was advertised as having a 500 lb rating. Within weeks of the purchase, the chair was making noise when rocking then would...
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1.3
I didn't like
  • Poor quality
  • Poor quality inferior material used
#1331487
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My wife and I purchased a Lane recliner back in the eighties from Charlotte Appliance in Rochester, N. Y.and it is still in use today. My wife was a cancer patient for 5 years and used this chair every day until she passed over. When your furniture leaves the factory...
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4.8
I liked
  • Chair and the purchased from
#1307646
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I would never ever never ever buy anything else from Lane Furniture For the Rest of My Life. Their products are made extremely cheaply and when they break which they will they will not service their product and neither will the seller. It does not matter if they just...
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1.2
#1299675
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Bought a new heavy duty recliner in October of 2016. 7 year warranty on the mechanism springs. Spring broke and now I can't get a response from them. I tried email and messaging on their face book to no avail. Couldn't even get the email to work. Don't have the time to...
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1.0
#1293663
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Lane Furniture - Class Action Suite for Defective Materials and Workmanship
Call Morgan and Morgan 855-300-4459 Mr. Alam in regards to your issues with Lane Furniture Defective materials and workmanship. My issue was the peeling of the so called leather material on both recliners and love seat which is all peeling off after less than 3 years...
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#1274384
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Lane Furniture - Passed off bonded leather instead of real
Lane Furniture - Passed off bonded leather instead of real
Lane Furniture - Passed off bonded leather instead of real
Lane Furniture - Passed off bonded leather instead of real
Lane Furniture - Passed off bonded leather instead of real
Lane Furniture - Passed off bonded leather instead of real
On August 25, 2013, we purchased a Lane leather couch from Hudson’s Furniture in Tampa for $2,487.63. We told Lynn, the sales associate, that we were not interested in anything that was bonded leather, and she assured us that this couch was not. Lynn also suggested we...
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1.0
I didn't like
  • Lack of customer service and the poor quality of the leather
  • Resolution to our problem
#1259484
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Loveseat mechanism has been replaced 4 times and still not working...said they are waiting for the item so they can fix it...not sure if it is Lane's problem or Minnesota Furniture in Dubuque iowa...getting the run around. Sofa the spring has pushed thru the leather on...
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1.2
I liked
  • Style of the furniture
I didn't like
  • Way it is falling apart
#1257130
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The rocking mechanism began having a knocking noise and feeling rough after six months. The store replaced it but mounted the new base slightly cock-eyed. One of springs keeps popping off and you can't bend it to where it will stay on. The Recliner is about five and...
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2.5
I liked
  • Price and look
  • Style
I didn't like
  • Quality of the item
  • Poor quality inferior product
#1254208
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Lane Furniture - Wrong number

A survey came up about cruises
#1251658
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Contact Lane Furniture

Mailing Address:
Lane Furniture Industries, Inc., Consumer Ser
PO Box 1627Hwy 145 South
Tupelo, Mississippi 38802
United States
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Lane Furniture Products and Services

All Lane Furniture Products
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Lane Furniture - Horrible horrible furniture

We bought Lane furniture sofa and power recliner and within one year the sofa started peeling. The sofas look horrible now and even after buying 5 year guardsman protection plan they would not cover any thing. Their customer service is extremely horrible.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1251059
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