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Advertised vs Delivered
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Product or Service Quality
Style and Design
Value for money

Love the look of our Lane furniture until the Faux leather coating started cracking and peeling. This furniture doesn't get that much use and we are a older couple with one very old Pug that did not contribute to this problem, even though we were assured that we were buying a very tough material, resistant to pet damage.

This is a problem related to the furniture manufacturing process and should not be happening to furniture we've only owned for two or two.5 years. I have seen others complaining about the same problem with certain Lane pieces and I am wondering about a solution to this problem.

We are using this furniture in a very nice room in our home and the peeling coating on our furniture is the usual conversation topic when we have visitors. Not the best advertisement for what otherwise would be a nice Lane piece.

Product or Service Mentioned: Lane Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

I liked: Style was just what i wanted.

I didn't like: Quality.

Company wrote 0 private or public responses to the review from Dec 18, 2016.
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