I paid $900 ( sale price!) for a very nice recliner. Just under 1 year, it broke.
I contacted the store we bought it from, because it was UNDER WARRANTY and they ignored my calls, never returned calls, and I got no where. I called Lane direct and was told that I'd have to contact the store. I got no where, so I now have a "recliner" that doesn't recline. I hate to put it in the dumpster, at $900 and practically brand new!
VERY disappointed in Lane, and will never shop that furniture store again either! They can't even tell me where I can go to get it fixed at my own expense !!
Product or Service Mentioned: Lane Furniture Recliner.
Reason of review: Bad quality.
Monetary Loss: $900.
Preferred solution: i want my chair fixed! .
I liked: Looks and comfort of the chair.
I didn't like: Company unwilling to take corrective action for inferior product.