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We bought the set in 2000. $5000 for the sectional, and $1200 for a recliner with ottoman.

The recliner went first requiring new cushions. All of the reclining pieces are bent and cushions are flattened. The frames inside are junk. Do not be taken in by the advertising and store salesmen.

Lane does not build good furniture. Lane is a mass producer of poorly made furniture. They put nice leather on cratewood and peddle it to anyone gullible to plunk down their hard earned money on junk. In Cleveland, and other cities Ron Tryzinski, of the Origional Mattress factory shows people what is inside of name brand mattresses.

I wish someone would take his lead and show consumers what is inside name brand furniture. Furniture is one of the most marked up consumer items.

The industry should police themselves and come clean on "what's on the inside".

Product or Service Mentioned: Lane Furniture Sofa.

Monetary Loss: $6000.

Company wrote 0 private or public responses to the review from Aug 23, 2008.
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Anonymous
#353355

We purchased a Lane recliner and after one month it starting making noise while rocking and reclining. Returned it to the dealer (Down East Furniture, LaGrange, NC) but they would only offer a store credit towards another chair.

Called Lane Furniture customer service and they also only do credit. We will never purchase another Lane product.

Anonymous
#339145

I've been waiting over 8 months for Lane to fix a living room chair that was damged when delivered. All I get is a run around and lies. But what else can you expect from sleazy salesmen working for a 3rd ratr company

Anonymous
#199510

furniture isnt made to be thrashed and lived on but most people use it as a bed or sit on it 18 hours a day come on people i have owned lane for about 5 years now with three guys rooming together and when i had a problem that was within the 1 YEAR warranty they were happy to fix it and by the way all insides and all springs in any furniture is made by leggit and platt so get your facts strait shop around i know a place ewho sells lane for 30 percent less than anyone you just got took and ruined it really ten year old and your complaining you need a hobby

Anonymous
#33892

You must be huge in order for frames to break, I have sold lots of furniture brands and lane received the least amount of complaints. Sounds like you have a bunch of animals living in your house.

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