Lane Furniture - Horrible Customer Service with Lane Furtniture
After 18 months of owning this Lane sectional the material started cracking in a couple spots. (refer to pic “after 18 months”). After about 2 years the material has just started flaking off (see PIC 2). This is not happening in just one spot, but all over the couch. This is clearly a manufacture defect, and have found out that Lane has had problems with this material in the past.
This was the response from Customer Service "Due to the widely variable in-home use experiences once furniture has been accepted into a home, it is very difficult to determine the cause of the issues"
I would not recommend Lane/Heritage furniture, not only the product did not hold up they don't stand behind it either.
Review about: Lane Leather Sectional.
I didn't like: Quality and lack of customer service, Quality of fabric, Quality of chair.
Review #866930 is a subjective opinion of a user.