Charleston, South Carolina
100% full Not resolved

Our sofa, which was never placed in direct sunlight, no pets perch on the back of this sofa, has started to flake.We called Lane and they said, "Sorry, cover it with something else, the warranty is only for a year." This sofa, loveseat and ottoman cost a total of $2030.34 and was purchased 10-13-12.

Lane boasts quality in their ads, however their product speaks for itself. The quality is not there. Beware! I would say, especially beware of "bonded leather." Ask yourself if you would pay the price for 1 year use of the furniture, because that's essentially what you are guaranteed.

I certainly wouldn't pay 2k for a year use of a sofa, ottoman and one-and-a-half chair.

Review about: Leather Sofa.

I didn't like: Reply to problem, Company lack of comittment, Quality of fabric, Durability.

Review #647166 is a subjective opinion of a user.

Product or Service Quality
PRODUCT OR SERVICE Lane Furniture Sofa
Reason of Review / Monetary Loss Bad quality / $2030
Preferred solution Let the company propose a solution

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Oil City, Pennsylvania, United States #1257418

Mine did the same thing. Any resolution?

to Danlf99 Powell, Ohio, United States #1257472

None. They said they couldn't do anything. Will not be buying Lane again.

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