Lane Furniture - Flaking "bonded leather" after 2 years. Warranty only covers 1 year!
Our sofa, which was never placed in direct sunlight, no pets perch on the back of this sofa, has started to flake.We called Lane and they said, "Sorry, cover it with something else, the warranty is only for a year." This sofa, loveseat and ottoman cost a total of $2030.34 and was purchased 10-13-12.
Lane boasts quality in their ads, however their product speaks for itself. The quality is not there. Beware! I would say, especially beware of "bonded leather." Ask yourself if you would pay the price for 1 year use of the furniture, because that's essentially what you are guaranteed.
I certainly wouldn't pay 2k for a year use of a sofa, ottoman and one-and-a-half chair.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Reply to problem
- Company lack of comittment
- Quality of fabric
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Leather Sofa
- Review category
- Furniture and Decor
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