Lane Furniture - Defective Lane Recliner bought at Conlin's Furniture in Butte, MT
Thinking that Lane was a trusted US furniture Co.I purchased a small leather expensive firm recliner from Conlin's Furniture in Butte, MT.
After a year of very gentle use I noticed that the back was feeling soft so I started putting a pillow behind my back. Last week while vacuuming behind chair I saw what appeared to be a spring poking against fabric. I called store and was told it was out of warranty and they could send someone out for $75 to look at it. I said I'd bring it in.
Still $75! I called Lane and spoke with consumer services and was told to send photos to furniturebrands. com. I called a few days later and was told there had never been any complaints but they would send springs.
They did.Lane is a irresponsible shabby company who I will never buy from, nor, from Conlin's Furniture Store.
Review about: Lane Furniture Recliner.