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I had this bolt replaced 3 times and now it has broken again. Lane sent me a new mechanism and the new bolt has broken plus the spring has come off the rocker the bolt seems to be made of aluminum and will not hold up.

send me a name of someone who will repair this that lives in my area and I will call them to replace the parts. do you have a service man in my area? The chair is fine except for this continued problem.

I have had this chair repaired on my on 3 times. no one wants to work on these chairs

Reason of review: Bad quality.

Monetary Loss: $641.

Preferred solution: Let the company propose a solution.

I liked: Style was just what i wanted, Style of furniture.

Company wrote 0 public responses to the review from Sep 16, 2015.
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I have the same problem

Morehead City, North Carolina, United States #1351372

Exact same problem. Loved the comfort and recline position of this chair; however the bolts are cheap zinc.

I flipped the chair over and see how to replace the bolts.

I am going to try a stronger bolt then re-connect the spring that came loose when the bolt snapped. Wish me luck, this was a $550 chair.

to Anonymous #1376792

I have replace that bolt 5 or 6 time in the chair that is one year old. Niw tbe rod that the bolt is attached to is bent.

This must be a very common problem with lane. This little bolt will cause alot of people to never buy anything Lane

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