I had this bolt replaced 3 times and now it has broken again. Lane sent me a new mechanism and the new bolt has broken plus the spring has come off the rocker the bolt seems to be made of aluminum and will not hold up.
send me a name of someone who will repair this that lives in my area and I will call them to replace the parts. do you have a service man in my area? The chair is fine except for this continued problem.
I have had this chair repaired on my on 3 times. no one wants to work on these chairs
Reason of review: Bad quality.
Monetary Loss: $641.
Preferred solution: Let the company propose a solution.
I liked: Style was just what i wanted, Style of furniture.