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lane furn. damaged and unsuitable from hickory park in hickory, n.c.

Filing a new complaint about bought a sofa/loveseat at furn. mart/ hickory park furn in hickory north carolina was going to take 6 to 8 wks to arrive.Paid in full.furn. came in damaged and badly built even though we paid in full an should have only signed a charge slip hickory park slipped a contract in under my wife's hand saying we couldn't get a refund and that we had to allow them to repair, ha ha where's a politician when you need one.I will be contacting the fraud division of the attorney generals office next.todays date is may 20 2011

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Anonymous
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Check out these testimonials I found on Hickory Park's website. Obviously a very reputable company.

"The furniture was delivered today, and I am very pleased! Just wanted to let you know it made it here in good shape, and the delivery guys were awesome. " - Julie H, Houston, TX

"The furniture has arrived and everything is great. Thanks for all your help. I'll call you if I need other pieces." - Rita M, Online Customer

"I'd like to take this opportunity to thank you for all of your assistance with this purchase and to compliment you on what has proven a very positive all around experience. At a time when "Customer Service" is not ranked very high by many merchants you and Hickory Park have proven the exception. Please be assured that I will not hesitate to recommend Hickory Park (and you in particular) to anyone in need of the products you provide. " - Bob L, Venice, FL

"Great experience and price. Karen could not have been more helpful. " - Amy L - Online Customer

"Had a wonderful shopping experience here this weekend when we purchased an outdoor sofa and cocktail table. Our salesperson, Lisa M., was so patient, intuitive and helpful that after we had lunch we returned to buy a small table and two chairs! " - Fynne F - Showroom Customer

"Beautiful furniture and sales staff are incredibly knowledgeable and helpful; not in the least pushy. It is well worth the long drive down to Hickory to shop here. The entire Hickory Furniture Mart is definitely recommended. We would go back - for the furniture we couldn't get this time around! " - Cathie C - Showroom Customer

"The new Hancock and Moore bar stools were delivered this week. They are just perfect! The style, finish and leather all work so well. Putting it all together without having seen the stools in person was a challenge. I want you to know that your assistance was invaluable to me in getting it done right. I'm extremely satisfied with my purchase and overall experience with Hickory Park Furniture Galleries. I hope to business with you again - two club chairs may be next. Thank you for everything, especially for paying attention to all the details. " - Eric A - Online Customer

"Lisa Medeiros is such a pleasure to work with! She knows her products and has a great eye for design. THANK YOU Lisa for all your time and efforts on my projects! " - Trey C - Mooresville, NC

"Great experience & fantastic selection! " - Dorald K - Monroe, NC

"Wonderful friendly and experienced people to work with you. Helped us furnish our entire home from top to bottom." - Bonnie P

"What great service and amazing prices. I purchased a lazy boy sofa and recliner. Can't wait to receive them." - Sue N - Smithtown, NY

"This is one AWESOME Furniture Store....Karen (online customer service rep.) really knows her stuff and if she doesn't know, she will find out the answer! I wish I lived in North Carolina. " - Mary Ellen F

"Enjoyed my experience at Hickory Park Furniture and BJ was especially a great help!! " - Linda J - Lawrenceville, GA

"Large selection of quality furniture-anything you could possibly need or just want. Will be going again." - Susan J - Clemmons, NC

"These folks are a pleasure to deal with. Customer service is out of sight. Thanks, Michael for all the great help!" - Morris T - Gastonia, NC

"Love the service and quality of products offered." - Terri M - Huntersville, NC

"Worked with Karen over the phone and she was great! Very friendly, knowledgeable, and pleasant! Will shop for other rooms that are in need of new furniture with Karen and Hickory Park in the future! Thanks Karen!" - Jill M - Dublin, OH

"If anyone is looking for furniture you have to check out there prices. So much cheaper than the retail stores! - Liz and Chris L - Lakeworth, FL

"Greatest place in America to purchase quality furniture." - Henry C - China Springs, TX

"Wonderful gallery, full of good buys and nice people...Eve and her posse send greetings to Michael!" - Eve G - Jacksonville, FL

"Name Brand Furniture for Half the Price. " - Galen S - Newport News, VA

"We shopped for living room furniture at La Z-Boy and saw tables we wanted for 2K plus delivery and tax. I looked on this site and saved almost a thousand dollars! Amazing… Customer service is great, delivery was awesome. They came boxed from Kincaid, set up and ready to enjoy. Do not hesitate to go to Hickory Park for great savings. I was skeptical at first, but not anymore! " - Lisa L - Ladson, SC

"My La Z Boy leather sofa and loveseat were delivered today. It is beautiful and exactly what I wanted. The delivery men were wonderful and were here on time... " - Pat - Lexington, KY.

"I would also like to complement Jerre Rhoney on her outstanding customer service and helpfulness in getting these two items added... " - Ralph Marasco - Urbandale, IA.

"We moved across the country to Hilton Head, SC and needed to furnish a whole house. Then we went to the Hickory Furniture Mart and found EVERYTHING we wanted at reasonable prices. We furnished 3 bedrooms, dining room, living room and office with good quality furniture for about $22,000 plus $2,300 shipping. Really incredible." - Ron Wacik - Hilton Head, SC

"We shopped here and was very pleased with our customer service, and now we are waiting for our furniture to be made." - Rebecca Dowell - North Wilkesboro, NC

"We've really enjoyed working with our sales person, Michael Greene." - Carrie and Dan A

"We received the two Bassett accent chairs on Thursday. We are very pleased . The cherry wood frame is what we wanted and the upholstery is what we selected. (very nice) They are very comfortable. Thank you, Paul Wellman, for your efforts. Regards," - Charles W

"Thank you, Sherry Shannon, for getting me Mr. P's name as a furniture repairer. Your card says you deal in Broyhill and Bassett furniture, yet you took the time to find a repairman's name to fix my Lane sofa! Since there is not a dime in this for you, it's obvious that you are simply a caring, friendly person who is willing to take time out of your day to help another person. People like you seem to get more and more rare, which makes me appreciate your kindness even more". - Jim W

"You were so kind and helpful earlier this year when I called for an "emergency" recliner for my husband's recovery period after surgery and a long hospitalization. Jerry is still enjoying the extra large chair that I was able to buy right off the showroom floor. I've never been disappointed with the service or products from Hickory Park!!"

"Thanks again, Michael Greene, for all of your help. You're a pleasure to work with for all of my orders." - Sue W

"Our furniture arrived yesterday and it was definitely worth the wait. Extremely satisfied with the quality of the furniture, as well as our experience working with Kay Mitchell. She was outstanding!!! " - Cindy Peck Coleman - Knoxville, TN

What do you think about that Klsingin?

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