Submit ›
1.8 Based on 68 reviews
Compare to others
Respond to your
  • Customers like
    • Style of furniture 8
    • Style was just what i wanted 5
    • I liked the look of the piece i purchased 3
  • Customers don't like
    • Company lack of comittment 10
    • Quality 9
    • Quality of furniture 9
More Less

Purchased furniture at Royals furniture Southaven Mississippi,, SOFA AND LOVE SEAT recliner and after 2years leather has started peeling store refuse to do any thing about it

Add comment

I had purchased a lane sectional after maybe 2 years at most the top or back cushion you could call it started getting rough and peeling it only continues to get worse, It looks awful I spent almost $3,000 on this pos! Also the pieces do not line up with each other very well, we were told this was "bonded leather" that was a total lie from the sales woman it's polyurethane. I would have to say I would never recommend lane furniture to anyone nor... Read more

Was this review helpful? 0 0
Lane Furniture Sofa Review from Edmond, Oklahoma
1 of 3

Words cannot express the total dissappointment we've exprerience with our Lane Furniture. Who would expect to pay nearly $3000 for furniture and have it peel in less than two years! Because we do not have children in the home nor pets, we did not suspect that we'd need an extended warranty for our brand new, so-called "bonded leather" furniture! After contacting Mathis Brothers OKC where we purchased the furniture and finding they would do... Read more

Was this review helpful? 0 0

For the second time a bolt on the leg lift mechanism on my Lane recliner sheared off. I'm paying the local Furniture Store about $100 to come replace the bolt. I am going to replace the bolt with a stainless steel one at my cost to try and prevent this from happening again. The same thing happened before with a different Bolt which makes me think these chairs are poorly designed or the steel they're using in their bolts is inferior. Either way ... Read more

Was this review helpful? 0 0
Lane Furniture Sofa Review from Baltimore, Maryland
1 of 4

Paid over 3000 on a piece of garbage faux leather is cracked and falling off worst buy ever wasted my time calling store and the guardian plan folks. Sectional os only 3 yrs old started looking bad over a year ago. Do not buy anything manufactured from this company Read more

Was this review helpful? 0 0

Purchased lane sofa 2 year's ago material is falling off. Lane will not cover with warranty. Do not buy hertiage home group furniture.

Add comment

Worst furniture I have ever owned the payed way to much for junk will have never been so upset will never buy any thing from this company again

Add comment

I purchased a love seat and couch covered in a faux leather almost five years ago. The top part where the head would rest on a few of my pillows is now peeling. The cushions are also chafing and to the point that I'm embarrassed and going to have to have it replaced. Considering this purchase was over $1000, Lane should stand behind their furniture.

Add comment

The fabric of my almost 3 year old LANE sectional sofa from Vero Beach Furniture Mart is disintegrating. The photo shows one section but the others are similar. Never had a sofa for less than 12 years and have never had a problem before. Unfortunately, no one wants responsibility, but the fact that this was a newly released fabric when we bought the sofa, and this fabric can no longer be found, tells you something. Of course it's out of warranty... Read more

Was this review helpful? 1 0

Their quality of furniture is ***! Their customer service is ***!!! STAY CLEAR OF THIS COMPANY!!! I will NEVER purchase ANYTHING from this POS company again!!!!!!

Add comment
Did not find what you were looking for?
You are reading about Lane Furniture.
Filing a new complaint about