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1.7 Based on 72 reviews
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  • Customers like
    • Style of furniture 8
    • Style was just what i wanted 5
    • I liked the look of the piece i purchased 4
  • Customers don't like
    • Company lack of comittment 10
    • Quality 9
    • Quality of furniture 9
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Lane Furniture - Review in Furniture and Decor category
1 of 3

My husband and I purchased our first furniture set, a full couch, a recliner couch and a stand alone recliner. We were told at purchase it was leather. (It's actually Dura leather). The recliner pull on the couch brokenas soon as it's warranty was up. We've now had the set less then. Three years and all the Dura leather is flaking off, in little tiny peices, that stick toneverything including in my hair. when I called the company to ask... Read more

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purchased recliner which the left arm began to ravel. Took six months, several phone calls to get repaired. 2 months later same problem. The replacement sleeve began to ravel, again six months to get repaired. Now the left arm is starting to ravel, but it is out of warranty. Lane did send the replacement sleeve, but it will cost me $200.00 to get repaired. I have decided not to repair, as I am sure 2 months later I would have to do again.... Read more

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I purchased Lane Furniture loveseat with dual recliner and sofa with dual recliner. I also purchased an extended warranty. In a little over a year the finish of the leather began to peel. I called warranty company and was told it only covered damage like a cut, tear, spill, etc. Contacted the manufacturer Lane Furniture and spoke to perhaps the rudest person I've ever spoken to. I was informed that the warranty only covers a year. So $3500... Read more

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Lane Furniture - RV Theater Seating, Material falling apart
1 of 2

We have a 2014 Fifth Wheel that came with Lane Theater Seating, after less than 2 years of use the material on the backs is separating and falling off. After numerous attempts asking for guidance and help from Lane, the ones they referred us to, who referred us to someone else, who referred us to another..and so it went. We were finally told there was no repair that would hold. The oils from your head cause this problem....No help available. ... Read more

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Purchased furniture at Royals furniture Southaven Mississippi,, SOFA AND LOVE SEAT recliner and after 2years leather has started peeling store refuse to do any thing about it

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I had purchased a lane sectional after maybe 2 years at most the top or back cushion you could call it started getting rough and peeling it only continues to get worse, It looks awful I spent almost $3,000 on this pos! Also the pieces do not line up with each other very well, we were told this was "bonded leather" that was a total lie from the sales woman it's polyurethane. I would have to say I would never recommend lane furniture to anyone nor... Read more

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Lane Furniture Sofa Review from Edmond, Oklahoma
1 of 3

Words cannot express the total dissappointment we've exprerience with our Lane Furniture. Who would expect to pay nearly $3000 for furniture and have it peel in less than two years! Because we do not have children in the home nor pets, we did not suspect that we'd need an extended warranty for our brand new, so-called "bonded leather" furniture! After contacting Mathis Brothers OKC where we purchased the furniture and finding they would do... Read more

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For the second time a bolt on the leg lift mechanism on my Lane recliner sheared off. I'm paying the local Furniture Store about $100 to come replace the bolt. I am going to replace the bolt with a stainless steel one at my cost to try and prevent this from happening again. The same thing happened before with a different Bolt which makes me think these chairs are poorly designed or the steel they're using in their bolts is inferior. Either way ... Read more

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Lane Furniture Sofa Review from Baltimore, Maryland
1 of 4

Paid over 3000 on a piece of garbage faux leather is cracked and falling off worst buy ever wasted my time calling store and the guardian plan folks. Sectional os only 3 yrs old started looking bad over a year ago. Do not buy anything manufactured from this company Read more

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Purchased lane sofa 2 year's ago material is falling off. Lane will not cover with warranty. Do not buy hertiage home group furniture.

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