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Lane Furniture - Worst "leather" furniture I have ever seen
My expensive leather couch started to flake over two years ago. It is six piece reclining sectional. Since then, I have contacted the store where I purchased it. The parties involved are Gardiner Wolff Furniture store in Glen Burnie, Maryland, Lane Furniture, and the...
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1.0
I liked
  • Furniture that i selected
I didn't like
  • Lack of customer service and the poor quality of the leather
#1115074
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I paid $900 ( sale price!) for a very nice recliner. Just under 1 year, it broke. I contacted the store we bought it from, because it was UNDER WARRANTY and they ignored my calls, never returned calls, and I got no where. I called Lane direct and was told that I'd have...
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Anonymous
Smitty

Your primary error was failure to establish a legally verifiable paper trail regarding this incident.I can't quite ascertain how many "calls" you made but since it's plural yo...

1.0
I liked
  • Looks and comfort of the chair
I didn't like
  • Company unwilling to take corrective action for inferior product
#1101570
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Lane Furniture - Lane Sofa and Loveseat
Lane Furniture - Lane Sofa and Loveseat
Lane Furniture - Lane Sofa and Loveseat
This is what my couch and love seat from Lane Furniture both look like. They have peeled, cracked and flaked all over my floor and clothes. I have to keep them covered at all times. It's embarrassing. I have had them for 3 years. I have contacted Lane Furniture twice...
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#1084217
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Lane Furniture - Not as good as Lazy Boy

Lane Furniture
#1107985
2.8
Details
No instructions on the controller. I only want heat, but vibrator stays on when the power button is pressed. The vibrator is weak and squeaks. The cushions look worn after a couple of months. I am only 170 pounds. POOR PRODUCT!
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Lane Furniture - Sectional sofa..5 years old and junk

Lane Furniture
#1099562
1.0
Details
I bought a lane sectional ablut 5 years ago. The cushions do not stay tucked in like they should. Always have to keep adjusting them or tbey will work themselves off. Sectional came apart and pieces are broke. There areumps in the cushions anx not comforyable ay all. Seams are ripping. I paid 2k for this. Very upset. Ready tl drag oug of the house and set fire to it.
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Lane Furniture - Broken bolts

Lane Furniture
#1044645
1.0
Details
Bolt keeps breaking causing the foot rest to drop. This has been going on since chair was new. Now a spring has come off and the chair is leaning to one side. Junk.
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Lane Furniture Recliner Review

Lane Furniture
#975419
1.6
Details
The fake leather on a $750 recliner cracked in several places and only has a one year warranty. Don't buy this junk. Cheap material!
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Lane Furniture - Supposedly Leather sofa plealing after 18 months
Lane Furniture - Supposedly Leather sofa plealing after 18 months
Lane Furniture - Supposedly Leather sofa plealing after 18 months
We purchase a leather / vinyl sofa and matching recliner. The seating surfaces were suppose to be real leather (not bonded). After 18 months, the back is peeling. We only live at this house 2 days a week, so the sofa gets minimal use. I called the furniture store where...
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1.0
#1078609
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I was sold a complete living room set (sectional, recliner, tables). The covering was sold as "leather". After 2 years the recliner has cracked and peeled and looks horrid. Same for sectional after 3 years. Lane's response: Nothing we can do for you. Warranty is 1...
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2.1
I didn't like
  • Company unwilling to take corrective action for inferior product
#1068923
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Bought a Lane Bulldog recliner about 4 years ago. Broke down within two months of purchase. Store came out and repaired. About 18 months -2 years later same problem. They did send us a whole new mechanism. Had it serviced, replaced several broken and worn bolts that...
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1.1
#1052150
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Lane Furniture - Premium Price, Poor Quality
Lane Furniture - Premium Price, Poor Quality
We purchased a power reclining sofa and a reclining love seat. The delivery date was set. I called the day before delivery to get a time estimate for delivery. They not only did not have a time...but did not have a record of our sofa and love seat anywhere. I had to...
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1.0
Wilmington, Illinois
I liked
  • I purchased the item because i felt it was a reputable company
I didn't like
  • Poor quality
#1046886
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Lane Furniture - Do not buy Lane
Lane Furniture - Do not buy Lane
Lane Furniture - Do not buy Lane
We bought a Lane couch from a Tyner Furniture, Ann Arbor. We wanted to have microfiber cloth as the upholstery. However, the salesman said that the couch is not available with that type of upholstery and convinced us that fake leather is a good option (he was probably...
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Anonymous
Anti-Whiner

Maybe you should get off your *** once in awhile and the fabric wouldn't have worn out so fast.

1.0
Verona, Mississippi
I liked
  • Impossible to contact anyone
I didn't like
  • This company seem to have gone bankcrupt
#1035098
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I purchased a Lane love seat. It was three months old and the stuffing on the side I sat on the most started rolling up under the upholstery. It was like sitting on a stick of salami. The store I bought it from looked it over and ordered two new sides as the other side...
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#1032965
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Contact Lane Furniture

Mailing Address:
Lane Furniture Industries, Inc., Consumer Ser
PO Box 1627 Hwy 145 South
Tupelo, MS 38802
Phone:
(800) 327-6944
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Lane Furniture Products and Services

All Lane Furniture Products
Would never buy again. Seat cushions are junk. Advertised and stated that they are made for durability. Very uncomfortable, and look cheap after the first couple of years. All of the cushions are bent down on the ends. Did everything the Mfg. recommended, flipped...
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#1030637
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