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  • Customers like
    • Style of furniture3
    • Style was just what i wanted3
    • Great store2
  • Customers don't like
    • Company lack of comittment6
    • Quality6
    • Quality of chair4

I bought a sectional and recliner on the second set stillvnot what i paid for i order bonded leather got fabric first and viynl the stiching dont match and no body wants to do anything about it. I bought it at abc wharehouse in lansing they are a joke i spent over 4000.00 dollars in thier store and get treated like this Add comment

  • May 16
  • Furniture and Decor
  • Stuart, Virginia
  • Sofa
  • 28
  • REVIEW RATING 4/5

A place 5 inches round on back of my brown sofa has changed colors. It is now a light tan. Called Lane Manufacture and they stated it was caused by people that take blood pressure medications and cholesterol medicines. It appears to me if that caused a problem, they the arms of the sofa would have changed which it has not. The arms of the sofa has contact with a persons arm more than ones head.... Read more

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  • May 14
  • Furniture and Decor
  • Pineville, Louisiana
  • Recliner
  • 19
  • REVIEW RATING 4/5

purchased recliner last year and frame has broken serial 021363760, style #00011959c with manufacture/ship date 04/17/2013. not sure how it broke just wood frame broke , apparently wood was not good wood. seems screws split wood and it broke. we thought we were buy quality furniture when purchase lane furniture. the chair was not abused, my husband and I are retired and have no one at home but... Read more

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  • May 13
  • Furniture and Decor
  • Yakima, Washington
  • Stallion Reclining Sectional
  • 16
  • REVIEW RATING 4/5

We purchased a 232 Stallion sectional 12/31/10 and it was delivered 2/2/2011 and from the beginning the recliner unit leaned to the left or arm side. Mike at Meredith Furniture 2201 S. 1st Street Yakima, WA. 98903 509-452-6221 was not willing to help but after several phone call and a couple of store visits they picked up he unit and tryed to repair it, six(6) weeks later they returned it to us... Read more

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  • May 09
  • Furniture and Decor
  • Lane Brooke Recliner
  • 26
  • REVIEW RATING 3/5

Bought 2 matching recliners both Brooke LANE will not honor warranty only had chair bs 2 months when thy started to break tried the store the year can't do anything because it lanes call lane 5 times lane Did call me back just to tell me they can honor the warriaty because the store didn't buy it from lane how was I to know where the stor bought its furniture from I am the consumer I paid over... Read more

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  • May 05
  • Furniture and Decor
  • Schofield, Wisconsin
  • Lane Glider Rocker Recliner
  • 31
  • REVIEW RATING 4/5

I bought an expensive beautiful swivel glider rocker recliner four years ago. It started leaving black stains on the carpet. Called the store where I got it and they told me they would order a new mechanism. They did. It didn't stop the metal shaving stains. They said they would contact Lane and someone would get back to me. No one did so I tried to call. No resolution. I have had other lane... Read more

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  • Apr 25
  • Furniture and Decor
  • Leather Sofa
  • 59
  • REVIEW RATING 4/5

Purchased Lane 100% leather sofa and loveseat (Hemispheres collection) in 2010. Faded spots have started to appear on the backs of both items (I realize the backs aren't leather but some sort of leather composite). Contacted Lane Customer Service and was told to send pictures, receipts, serial numbers, etc of the items, which I did. Their response was that this issue was not covered by their... Read more

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  • Apr 10
  • Furniture and Decor
  • Morganton, North Carolina
  • Lane Recliner
  • 120
  • REVIEW RATING 4/5

I have owned 2 previous Lane recliners and each one was pretty good quality and lasted for about 8 to 10 years. My current Lane recliner is only less than 3 years old. I paid $720 for it. From day one the handle was loose. I had to unscrew it and wrap tape around the shaft to take the play out of it. There has been a horribly annoying squeak in the left armrest when I rest my elbow on it. I... Read more

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  • Mar 19
  • Furniture and Decor
  • Southington, Connecticut
  • Cameron Recliner
  • 102
  • REVIEW RATING 4/5

Purchased Lane for " good name". Made in Usa ~ No electrical devices. A. Had 3 techs come out in the first 4 months. Recliner pulls on couch broken. b. Happened again after fixed. again again and again C, Came out again. Broken 5 times so far, called on warrantee JOKE. Broken wood frame. cushions flat , JUNK JUNK JUNK. ps. no children in home.???????????????????????? Still having same issues.... Read more

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  • Mar 17
  • Furniture and Decor
  • Mesa, Arizona
  • Double Recliner Sofa
  • 1
  • 1
  • 255
  • REVIEW RATING 5/5
Lane Furniture - Cracked and torn fabric on Lane Double Reclining Sofa
1 of 3

I purchased a Lane Double Reclining Sofa over four years ago and the fabric is cracking and tearing away from the pad. I was told by the furniture store it was leather. It is not leather, but cheap polyester. It is paper thin and doesn't wear at all. I called and emailed Heritage Home and they said it was too long after I purchased it. I have to now pay to have it recovered or buy a new sofa.... Read more

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