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Lane Furniture

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Lane Furniture Industries is a furniture company. The company was founded by John Edward Lane. The company develops, manufactures and sells a huge selection of furniture for any room including dining room, living room, kitchen, and home office. The product line of the company includes leather, wooden and upholstered furnishings such as beds, sofas, loveseats, ottomans, tables, nightstands, recliners and so much more pieces of furniture and accessories. The company is extensively advertised as the largest manufacturer of recliners in the world.

Lane Furniture Industries has a number of factories and research centers where the furniture is tested, designed and produced.
Please try to contact Lane Furniture Customer Service directly prior to posting any complaints on this site.

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Lane Furniture Complaints & Reviews

Lane Furniture Reviews

Anonymous
Lane Furniture purchased at Haverty's
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

You know I could go into detail but in reading all the other reviews have pretty much covered it.We purchased 2 Lane recliners from Haverty's and in less than 3 years the...

#317634
May 10, 2012
37

MsYobby
Lane Furniture ..... Leather, Pleather or WHATEVER!!!!
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I went to clean my significant other's Lane Leather, Pleather or Whatever the heck it is recliner. I used a product made to treat leather. The leather came off on the rag!!! Unbe...

#313523
Apr 20, 2012
98

Anonymous
Lane Furniture Warranty is worthless!
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

The tubular underbody on a $1200 recliner was so thin walled that it tore out around the weld. This part has a lifetime warranty. When you look online for a tel. # you are ...

#310737
Apr 08, 2012
203

Anonymous
Lane Furniture - Lane Recliners
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I tried Lane recliners twice. The first had problems with an arm that came loose & wobbled. I figured I must have done something. Now the second recliner's seat wire supports br...

#309661
Apr 03, 2012
200

Carol pe...
Lane Furniture
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

We bought two jitterbug wall recliners that had four screws missing i had a *** of a time putting then together i am old and can not see good i had to get my daughter help me put ...

#307811
Mar 26, 2012
128

TX repor...
Lane Furniture - Don't Order LANE from the Factory!
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

From factory assembly to delivery status: Stuffing falling out, unstitched headreast seam, staples half in, pencil markings on fabric, no screws to assemble headrest to seat! Shodd...

#307635
Mar 25, 2012
158

Subaru L...
Lane Furniture - Lane recliners are garbage
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Lane recliner broke within warranty period. The company had changed the frame inside the chair on the next "version" ,so they did not honor the warranty on my chair because of this...

#307284
Mar 24, 2012
216

Anonymous
Lane Furniture - Lane ergo recliners
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Lane recliners are a pile of junk... After only 4 years we had to buy a new chair... The other looked hideous with its blotches and worn leather. We paid a big price for these ...

#306712
Mar 22, 2012
178

Anonymous
Lane Furniture - Customer Service not satisfactory
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Our double reclining couch started to fall apart after 3 days. My husband and I asked for a full refund or another new couch. We were promised that they would make it right by us.....

#305942
Mar 19, 2012
231

Anonymous
Lane Furniture - SOLD WORTHLESS FURNITURE
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I am so mad at lane for the junk couch and wing back recliner we bought, it's falling apart, there is not much padding the springs and wood frame are what you sit on, the couch...

#302591
Mar 06, 2012
251

Anonymous
POOR QUALITY RECLINER FROM Lane Furniture COMPANY
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I purchased a Lane recliner about 18 mos ago. There have several repairs on the mechanism that makes the recliner operate. Currently I have been waiting 2 months for a part to ar...

#300859
Feb 28, 2012
250

Cclaus
Lane Furniture customer service
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. The black mechanism under the bottom has broken. We have tried repeatedly to get in touch with customer service...

#299575
Feb 23, 2012
431

Anonymous
Lane Furniture - Horribly made furniture for lots of $$$$
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

We purchased a sectional couch from Lane expecting quality. Boy were we disappointed. The cushions don't hold their shape and the fabric became very loose after just a few months. ...

#294994
Feb 06, 2012
351

Anonymous
Lane Furniture - Lane Recliners are JUNK!!!!!!!
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Since about a year after we bought the recliners they have done nothing but shear the bolts that hold the platform and foot raising mechanism together. I Will Not buy any other Lan...

#293992
Feb 02, 2012
458

Anonymous
Lane Furniture - Lane couch cushions are sinking in.
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Purchase couch and love suite from local furniture company Hainjes in Greenville Alabama. About 2 months ago one of the couch cushions starting falling in (collapseing). Called H...

#292119
Jan 26, 2012
452

Akilani
Be careful - reconsider if you're buying Lane Furniture
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

If you are thinking about buying office chairs with the "Lane" brand, think again. This manufacturer would not stand behind their products. We bought five office chairs with cast...

#291945
Jan 25, 2012
363

Annieflee
Lane Furniture - Sold repaired furniture as new.
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Ordered a couch, love seat and recliner from Lane. They arrive and there are a few places that look as if they ripped the leather in manufacturing and fixed it with some liquid le...

#291295
Jan 23, 2012
331

Wordie
Lane Furniture - Lane recliners with "TRASH" LEATHER
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I purchased two leather recliners from Lane, in less than 3 yrs the leather became discolored in large areas and then begin to "bubble" up and separate from the chair. Lane stated...

#287077
Jan 06, 2012
620

Xm11
Lane Furniture - Lane River Sectional
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

We bought the Lane River sectional with 2 motor recliners and 2 pull string recliners. They were delivered right before Thanksgiving. When they were delivered, we noticed there wer...

#282528
Dec 19, 2011
737

Anonymous
Lane Furniture - Lemon Lane Leather Recliner
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I purchased a Leather sofa and Recliner manufactured by Lane Furniture. I started having problems with the recliner less than a year after I bought it. Bolts would just fall in t...

#281014
Dec 12, 2011
662

Anonymous
Lane Furniture - Sold a lemon coach recliner never buy lane again
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I PURCHASED A lANE COACH RECLINER AND FROM DAY ONE HAD PROBLEMS. fIRST, THE RED COLOR CAME OFF ON MY WHITE SHIRTS TO WHICH THEY SAID IT WOULD GO AWAY, IT DIDN'T. SECOND, I ALMO...

#278736
Dec 02, 2011
569

Bluehorse
Lane Furniture - Lane wall hugger recliners / both broke
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Bought 2 recliners. One month after full warranty both recliners broke. Called "Lane" furniture they sent me parts for one recliner, had to ask for parts for the second recliner. T...

#276192
Nov 20, 2011
687

Moatfrog
Lane Furniture - LANE JUNK Recliners
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

My recent comment regarding Lane is being updated because of new developments. ANYONE contemplating a purchase from this company (LANE) needs to get their head straight. I intend t...

#276054
Nov 19, 2011
804

Anonymous
Lane Furniture - Lane Junk Recliner!!!
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Lane rocker/swivel/recliner with a mechanism held together with undersized bolts and moving parts that sang/tear fabric. Happens repeatedly. Is a possible safety liability. Never b...

#275189
Nov 15, 2011
535

Yougotto...
Lane Furniture - Defective Lane Recliner bought at Conlin's Furniture in Butte, MT
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

Thinking that Lane was a trusted US furniture Co. I purchased a small leather expensive firm recliner from Conlin's Furniture in Butte, MT. After a year of very gentle use I n...

#273937
Nov 09, 2011
662

Iluvmydogs
Lane Furniture - Lane Comfort King
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

My family bought me this chair after having heart by-pass surgery ... within 6 months the frame has broken screws and a spring broken ... I did nothing abnormal besides sit in the ...

#269901
Oct 22, 2011
590

Anonymous
Lane Furniture does not stand behind the junk they sell
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I purchased an entire Lane Sectional and a Lane Recliner. Three years later, the back and seat inserts are collaspsing, the furniture arms are sagging, and the recliner...

#264045
Sep 25, 2011
711

Anonymous
Lane Furniture - Lane snuggler flips over
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

We purchased a lane recliner snuggler and recliner sofa and upon first sitting on the snuggler and reclining it it flip me over. What a scary and dangerous experience I am now tri...

#261053
Sep 10, 2011
799

Anonymous
Lane Furniture - Lane recliner repaired 3 times now leather is ripping.
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

We bought a Lane recliner (leather)in 2003. We have had it repaired 3 times for structal defects and now the leather back is tearing and dried out. This recliner has never been abu...

#260166
Sep 06, 2011
657

Anonymous
Lane Furniture - Lane Tucker Fabric Set
5.0 PO Box 1627 Hwy 145 South TupeloMS38802 http://www.lanefurniture.com/Contact-Us.aspx

I just purchased a 2 piece Lane reclining sofa and recliner. Brought it at a Sam's in Raleigh. I had no sooner got it home and sat in it and reclined and the end of the sofa wo...

#257905
Aug 26, 2011
1032
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