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1.8 Based on 43 reviews
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  • Customers like
    • Style of furniture 7
    • Style was just what i wanted 5
    • Style 2
  • Customers don't like
    • Quality 9
    • Company lack of comittment 9
    • Quality of furniture 7

I am trying to find a store that still has Lane recliners. My husband and I bought two Lane Action recliners with fabric upholstery some 20 years ago. They even survived the flood waters that Hurricane Katrina brought into our house. We had to throw out most of our furniture, but we couldn't part with our recliners. I sprayed the water marks on the chair legs with some diluted bleach, and they were fine. They are still sturdy, but are now... Read more

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I bought 2 lane recliners it ha been a little over a year an the stiching of the material is coming loose. I know I should have stayed with a lazy bog Add comment

Recliner mechanism broke on the chair I bought in 1997. Ordered a replacement part through local Lane dealer just before Christmas, 2015. Called several times to see if it had come in (they were supposed to call if it did). In mid March, went by the store to check on status. Long story short, I was told it was supposed to have shipped March 12 and should be in soon. Called store April 26 and was told it hadn't come in. Called Lane and... Read more

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We purchased 2 recliners the end of January 2015. By November both chairs were leaning to one side. A representative came and looked at the chairs and said the cushions were bad. we ordered new one's that took 3 months to arrive. the end of Feb the same person came and put the new cushions in. A week later the chairs were leaning to one side again. He came back and told us there was nothing he could do. So I contacted the company and was told... Read more

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Not as comfortable as I would have like after only just before 3 years, extra wide recliner the stuffing has gotten pushed down and I have to constantly keep fluffing it to keep it comfortable I would expect that from a ten year old peace of furniture , we paid cash for this livening room set and thought with buying a high name company, like Lane we would be getting Quality furniture,we had to send it back because the furniture Co delivered... Read more

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We bought our lane recliner rocker at Hasen's Furniture In Mt Vernon Washington. The bolts started sheering off and it started to sit back further and further, like you are going to flip over.. Called the store and it had a guarantee on it . He wouldn't do anything. Said they would fix it but we would have to pay for it. We will never go back there. So I emailed the company and they sent a replacement mechanism but it came without instructions.... Read more

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Bought lane recliner, leather not dyed, just painted on, started rubbing off after very little use. Add comment

I bought a Lane rocker recliner when my son was born because we didnt have a rocker in the house at the time. Since I purchased it i have broken 3 of the rocking springs. My son is now 22 and this chair has seen tons of use and some abuse. When the springs broke all I did was call Lane and a few days later my repair parts were here. I have never had an issue with Lane. They are an amazing company. It's now time for a new recliner and I'm getting... Read more

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I have had the worst nightmare owning Lane Valor Recliner! Since I am 6'6" 280 lbs and sat in this chair rated for 500 lbs with Jared Allen standing on the armrest in photo add, felt it had to be great quality. Within first 4 weeks, major bolts and springs sheared off and made the chair unusable. Waiting couple weeks to get it repaired at the house, that lasted for couple weeks when exact same thing reoccurred. Demanded a new replacement chair... Read more

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Bought a Lane lift chair for a nursing home Pt and he has used it maybe 6 months and the remote has gone bad and getting a replacement part needs an act of GOD!!! Have already found the part , paid for the part just cant get the part. Customer service in Thomasville, N.C. keep telling me one week two weeks now it is 4 to 6 weeks. because warehouse is soooo far behind, my take is, Lane furniture is not durable will not stand behind their name and... Read more

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