Submit ›
  • Customers like
    • Style of furniture3
    • Style was just what i wanted3
    • Great store2
  • Customers don't like
    • Company lack of comittment8
    • Quality6
    • Durability5

  • Jun 28
  • Furniture and Decor
  • Shawnee, Oklahoma
  • Couch
  • 120
  • REVIEW RATING 5/5
Lane Furniture - Review about Couch from Shawnee, Oklahoma
1 of 2

I bought this furniture 25 months ago. I didn't know that it would do this. I paid $2,700 for something that didn't last two years. I had never bought new furniture before and this was my new piece. It was a waste of hard earned money. You would think it would last more than two years. I'm embrassed for people to see my couch. I called the company I bought the couch from they said nothing they... Read more

Was this review helpful? 1 0

  • Jun 27
  • Furniture and Decor
  • Woodbridge, Virginia
  • Living Room Furniture
  • 18
  • REVIEW RATING 4/5

Placed my order on 2/14/15 it didn't get to Virginia until 6/15. I read the reviews and knew they had timely delivery problems...so when I was told 6-8 wks. I planned on 8 wks. 16 wks is completely unexceptable! Luckily Hamilton Furniture who I placed the order through cares about their reputation stepping up to the plate, they sent me a $200.00 refund for the short comings of Lane, but it... Read more

Was this review helpful? 0 0

100% FULL

  • Jun 08
  • Furniture and Decor
  • Charleston, South Carolina
  • Leather Sofa
  • 138
  • REVIEW RATING 5/5
Lane Furniture - Flaking
1 of 2

Our sofa, which was never placed in direct sunlight, no pets perch on the back of this sofa, has started to flake. We called Lane and they said, "Sorry, cover it with something else, the warranty is only for a year." This sofa, loveseat and ottoman cost a total of $2030.34 and was purchased 10-13-12. Lane boasts quality in their ads, however their product speaks for itself. The quality is not... Read more

Was this review helpful? 2 1

  • Jun 06
  • Furniture and Decor
  • Green Valley, Arizona
  • Recliner
  • 41
  • REVIEW RATING 4/5

June 6, 2015 I order two motion recliners 3 months ago from Desert Designs in Tucson, AZ and have still not received them. The furniture store owner has been given the run around by Lane; three different reps and a manager that told her the chairs were completed & shipped. However, he could not tell her where they were shipped to nor when. He's checking & is suppose to get back to her on... Read more

Was this review helpful? 0 0

I bought a sectional and recliner on the second set stillvnot what i paid for i order bonded leather got fabric first and viynl the stiching dont match and no body wants to do anything about it. I bought it at abc wharehouse in lansing they are a joke i spent over 4000.00 dollars in thier store and get treated like this Add comment

  • May 16
  • Furniture and Decor
  • Stuart, Virginia
  • Sofa
  • 94
  • REVIEW RATING 4/5

A place 5 inches round on back of my brown sofa has changed colors. It is now a light tan. Called Lane Manufacture and they stated it was caused by people that take blood pressure medications and cholesterol medicines. It appears to me if that caused a problem, they the arms of the sofa would have changed which it has not. The arms of the sofa has contact with a persons arm more than ones head.... Read more

Was this review helpful? 0 0

  • May 14
  • Furniture and Decor
  • Pineville, Louisiana
  • Recliner
  • 69
  • REVIEW RATING 4/5

purchased recliner last year and frame has broken serial 021363760, style #00011959c with manufacture/ship date 04/17/2013. not sure how it broke just wood frame broke , apparently wood was not good wood. seems screws split wood and it broke. we thought we were buy quality furniture when purchase lane furniture. the chair was not abused, my husband and I are retired and have no one at home but... Read more

Was this review helpful? 0 0

  • May 13
  • Furniture and Decor
  • Yakima, Washington
  • Stallion Reclining Sectional
  • 54
  • REVIEW RATING 4/5

We purchased a 232 Stallion sectional 12/31/10 and it was delivered 2/2/2011 and from the beginning the recliner unit leaned to the left or arm side. Mike at Meredith Furniture 2201 S. 1st Street Yakima, WA. 98903 509-452-6221 was not willing to help but after several phone call and a couple of store visits they picked up he unit and tryed to repair it, six(6) weeks later they returned it to us... Read more

Was this review helpful? 0 0

  • May 09
  • Furniture and Decor
  • Lane Brooke Recliner
  • 54
  • REVIEW RATING 3/5

Bought 2 matching recliners both Brooke LANE will not honor warranty only had chair bs 2 months when thy started to break tried the store the year can't do anything because it lanes call lane 5 times lane Did call me back just to tell me they can honor the warriaty because the store didn't buy it from lane how was I to know where the stor bought its furniture from I am the consumer I paid over... Read more

Was this review helpful? 0 0

  • May 05
  • Furniture and Decor
  • Schofield, Wisconsin
  • Lane Glider Rocker Recliner
  • 75
  • REVIEW RATING 4/5

I bought an expensive beautiful swivel glider rocker recliner four years ago. It started leaving black stains on the carpet. Called the store where I got it and they told me they would order a new mechanism. They did. It didn't stop the metal shaving stains. They said they would contact Lane and someone would get back to me. No one did so I tried to call. No resolution. I have had other lane... Read more

Was this review helpful? 0 0

Had an experience with Lane Furniture?

Write a review
Did not find what you were looking for?
 
×
You are reading about Lane Furniture.
Filing a new complaint about
×