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  • Customers like
    • Style of furniture4
    • Style was just what i wanted3
    • Great store2
  • Customers don't like
    • Company lack of comittment8
    • Quality6
    • Quality of chair5

  • 1 day ago
  • Construction
  • Concord, California
  • Recliners And Recliner Sofas
  • 6
  • REVIEW RATING 4/5

1st chair didn't work properly exchanged chairs a apparently lesser quality faux leather is peeling off the arm and other places cracking. Only 2 years after purchase. Don't know if you care to do anything about my problem. I wanted to buy a product made in the USA and still do. After a strong recommendation from a local repairman I purchased my chair online from a dealership in Denver so I don't... Read more

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I have purchased 2 lane recliners on seperate ocasions and both have failed me i will never purchase another Add comment

A WIRE THAT IS COVERED IN PAPER HAS CUT THROUGH THE LiNING OF THE SOFA AND INTO THE CUSHION....SENT PICTURES TO LANE CUSTOMER SERVICE AND HAD ZERO RESPONSE! EXTREMELY POOR SERVICE AND QUALITY! Add comment

100% FULL

  • Jul 03
  • Furniture and Decor
  • Toccoa, Georgia
  • Lane Furniture Recliner
  • 112
  • REVIEW RATING 5/5

After about 18 months, the fabric on the seat of the recliner started cracking, then started flaking off. It's just getting worse and worse. I contacted the company where we purchased it and they said "Sorry, the Lane company only has a 1 year guarantee". There is no way to slip cover it. I'm so disappointed in the Lane company and their supposed quality. We spent a lot of money on this... Read more

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  • Jun 28
  • Furniture and Decor
  • Shawnee, Oklahoma
  • Couch
  • 222
  • REVIEW RATING 5/5
Lane Furniture - Review about Couch from Shawnee, Oklahoma
1 of 2

I bought this furniture 25 months ago. I didn't know that it would do this. I paid $2,700 for something that didn't last two years. I had never bought new furniture before and this was my new piece. It was a waste of hard earned money. You would think it would last more than two years. I'm embrassed for people to see my couch. I called the company I bought the couch from they said nothing they... Read more

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  • Jun 27
  • Furniture and Decor
  • Woodbridge, Virginia
  • Living Room Furniture
  • 55
  • REVIEW RATING 4/5

Placed my order on 2/14/15 it didn't get to Virginia until 6/15. I read the reviews and knew they had timely delivery problems...so when I was told 6-8 wks. I planned on 8 wks. 16 wks is completely unexceptable! Luckily Hamilton Furniture who I placed the order through cares about their reputation stepping up to the plate, they sent me a $200.00 refund for the short comings of Lane, but it... Read more

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100% FULL

  • Jun 08
  • Furniture and Decor
  • Charleston, South Carolina
  • Leather Sofa
  • 185
  • REVIEW RATING 5/5
Lane Furniture - Flaking
1 of 2

Our sofa, which was never placed in direct sunlight, no pets perch on the back of this sofa, has started to flake. We called Lane and they said, "Sorry, cover it with something else, the warranty is only for a year." This sofa, loveseat and ottoman cost a total of $2030.34 and was purchased 10-13-12. Lane boasts quality in their ads, however their product speaks for itself. The quality is not... Read more

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  • Jun 06
  • Furniture and Decor
  • Green Valley, Arizona
  • Recliner
  • 64
  • REVIEW RATING 4/5

June 6, 2015 I order two motion recliners 3 months ago from Desert Designs in Tucson, AZ and have still not received them. The furniture store owner has been given the run around by Lane; three different reps and a manager that told her the chairs were completed & shipped. However, he could not tell her where they were shipped to nor when. He's checking & is suppose to get back to her on... Read more

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I bought a sectional and recliner on the second set stillvnot what i paid for i order bonded leather got fabric first and viynl the stiching dont match and no body wants to do anything about it. I bought it at abc wharehouse in lansing they are a joke i spent over 4000.00 dollars in thier store and get treated like this Add comment

  • May 16
  • Furniture and Decor
  • Stuart, Virginia
  • Sofa
  • 130
  • REVIEW RATING 4/5

A place 5 inches round on back of my brown sofa has changed colors. It is now a light tan. Called Lane Manufacture and they stated it was caused by people that take blood pressure medications and cholesterol medicines. It appears to me if that caused a problem, they the arms of the sofa would have changed which it has not. The arms of the sofa has contact with a persons arm more than ones head.... Read more

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