Lane Furniture Complaints and Reviews

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Lane Furniture
Main address: PO Box 1627 Hwy 145 South 38802 Tupelo MS
, ,
  • 204+9 mobile complaints
  • $140K claimed losses
  • $651 average
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  • Nov 04
  • Furniture and Decor
  • Chairbed
  • 41

This chair was ordered and paid for in Aug. was to be delivered Oct 10th. Purchased it at Bonton in Butler Pa. After many calls the chair was to be delivered on Nov. 4th nochair? They say it is not in the warehouse and have no idea why. I'm going to get my money back and get a different brand after reading the reviews on Lane furniture.I guess Lane is no longer a good brand. I'am so angry I could... Read more

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  • Oct 30
  • Furniture and Decor
  • Clovis, California
  • Micro Fiber Sofa
  • 142

Sofa and love seat was purchased a year ago from furniture city for $2,100. We loved the look of the two pieces but after a year I will never purchase a LANE product again. The springs in the seats are all popping up and sitting is very uncomfortable. They came with a year LANE warranty and I purchased the extended warranty too but neither of the warranties will cover the springs popping up. I... Read more

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Just baught lane couch recliner and love seat recliner all problems the couch springs came off and cushings on all furniture is sagging.recliner handles broke.calld lanes and they said they could not help or stand behind producet even thow they said they have resd all bad revewes Add comment


  • Oct 22
  • Furniture and Decor
  • Poor Quality Cushions
  • 1
  • 1
  • 245

We purchased a Lane Rockford heavy grade leather sofa and loveseat in April 2014. We included the power option on both pieces and they cost over $3,600. The first sofa was so out of alignment from the cushions to the footrests that we had the retailer order another one. We received it in June 2014. It had less problems than the first so we reluctantly decided to keep it. WHAT A MISTAKE! The... Read more

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  • Oct 20
  • Furniture and Decor
  • Defective Cushions
  • 103

I purchased Lane couch from American Furniture in July 2013. I live by myself and have a very limited income as I am disabled. The couch is called "Emerson" and is a soft chenille. The seat cushions have twisted and pulled so much that I can't pull them back into shape. I paid nearly $600.00 for this couch but will not recommend Lane to anyone. I am not over weight at 135 pounds. The couch... Read more

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  • Oct 14
  • Furniture and Decor
  • Living Room Suite
  • 112

We bought this suite from a couple that said they had it custom made, they put it up for sale at a1000.00 dollars finally came down to 500.00 so we looked at it,but failed to look under cushions, it is horrible the springs are right there with a thin piece of cover over them. The cover is not even attached and one of the arms is ready to fall off. Bad mistake we wont buy Lane anymore Thanks.... Read more

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  • Oct 13
  • Furniture and Decor
  • Columbus, Ohio
  • Poor Quality Furniture
  • 178

Horrible quality furniture. Within the first 2 months, we had to use the warranty to have the arm rests repaired on the Cameron series couch and snuggler. They use cardboard under the cushion on the arm rest, and only staple it on one side, so as soon as you try to push yourself up from the seated position, your arm goes right through the cardboard. After that, all the batting falls through onto... Read more

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  • Oct 05
  • Furniture and Decor
  • Oxnard, California
  • Red Leather Recliner
  • 445

My daughter saved for months and bought a Lane red leather recliner, she is disabled and lives on very little (chair costs $565). Just over one year the leather started crumbling off. I had just had hip replacement and wasn't able to get to the store she purchased the chair at until three months after the year was up (the people at the store were very nice and contacted Lane for us) and of... Read more

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Had a lane sectional for 15 years. Bought a new lane Avalon which came damaged after 5 months still not fixed still waiting for parts. Poor quality. Don't expect this one to last more than a year or two at the mist. Sad Add comment

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