1.5
  • Style of furniture3 votes
  • Style was just what i wanted2 votes
  • Store where purchased was great2 votes
  • Company lack of comittment3 votes
  • Quality3 votes
  • Durability3 votes
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  • 1 day ago
  • Furniture and Decor
  • Meridian, Mississippi
  • Leather Recliner Sofa
  • 10
  • REVIEW RATING 4/5

ARMS DETACHED FROM FRAME WITH THE SMALLEST PRESSURE FROM JUST SITTING ON COUCH. I WEIGH 150LBS. NO KIDS AT HOME. FAST FURNITURE REPAIR BEEN OUT TWICE TO MAKE REPAIR COUGH HOLD UP FOR ABOUT A MONTH THEN FALLS APART. C. SCOTT MERIDIAN, MS  PURCHASED FROM WOODSTOCK FURNITURE. LANE SHOULD HAVE A RECALL ON SOFAS OR OFFER REPLACEMENT FOR DEFECTIVE ONES. I AM VERY DISSIPOINTED WHITH LANE AND THE POOR... Read more

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  • Jan 22
  • Furniture and Decor
  • Westminster, Vermont
  • Electric Recliner
  • 40
  • REVIEW RATING 4/5

I have a green lane chair with an electric switch that has failed. The chair is very wiggly and unstable. The arm and the back of the chair comes off the bottom of the chair. The stuffing from inside the chair keeps falling out on my floor. The screws keep coming out. This chair is not worth all the money you pay for a chair and it's suppose to be the best chair and I find it worthless. This... Read more

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  • Jan 13
  • Furniture and Decor
  • Lufkin, Texas
  • Loveseat
  • 125
  • REVIEW RATING 5/5
Lane Furniture - Sorry construction of reclining sofa
1 of 2

8 yrs ago we purchased for our new home 2 Lane leather reclining love seats. One of the large bolster arms pulled away from the body of the sofa within a few months. These love seats had been placed in a little used tv room. I paid to have it repaired and now another arm has done the same thing. When the repairman came he could not see how to get into the sofa to repair it, called me in to... Read more

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  • Jan 11
  • Furniture and Decor
  • Little Rock, Arkansas
  • Leather Recliner
  • 59
  • REVIEW RATING 4/5

My wife and I bought two Action/ Lane leather recliners two years ago and with in six months they both started making noise when you went to recline. Then shortly after bolts started falling out from under them and they both finally fell compleatly apart all the way down to the floor. Both of the cheap made mechinisms are nothing but trash as their fine lifetime warranty is a joke also. Please... Read more

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  • Dec 30, 2014
  • Furniture and Decor
  • Mount Juliet, Tennessee
  • Recliner
  • 111
  • REVIEW RATING 4/5

The mechanism supporting my Lane rocker/recliner has failed for the second time.Their Customer Service people I have talked to seem to be very professional and willing to help with this warranty failure. However, they can't make up for the company's apparent lack of concern. Their estimate is two months to ship replacement parts. This is totally unacceptable! For two months I have to tell my... Read more

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  • Dec 15, 2014
  • Furniture and Decor
  • Southern Pines, North Carolina
  • Massage Chair
  • 186
  • REVIEW RATING 5/5

I spent over 2000 dollars on a lift, heat and massage chair for my husband who was in an automobile accident. I scheduled a delivery date of 12.16,2014, three weeks after paying in full for the chair. I called to find out the window time of delivery on the 16th and was told that I was not on the delivery schedule and that any of those chairs are in another state. I asked to speak to the... Read more

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  • Dec 02, 2014
  • Furniture and Decor
  • Bridgeton, Missouri
  • Lane Sectional
  • 196
  • REVIEW RATING 4/5

We had a Lane sectional for over 12 years until a tornado damaged it. We bought a new "365 Rivers Power Reclining" Lane sectional $3300 thinking we trusted Lane. It was delivered damaged. Frame broken. Power footrest misaligned. Pillows seams open. Carol House sent out a repair man and he did the best he could. In two months the cushions had indentations that didn't fluff back up and seams out... Read more

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  • Nov 04, 2014
  • Furniture and Decor
  • Chairbed
  • 114
  • REVIEW RATING 4/5

This chair was ordered and paid for in Aug. was to be delivered Oct 10th. Purchased it at Bonton in Butler Pa. After many calls the chair was to be delivered on Nov. 4th nochair? They say it is not in the warehouse and have no idea why. I'm going to get my money back and get a different brand after reading the reviews on Lane furniture.I guess Lane is no longer a good brand. I'am so angry I could... Read more

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  • Oct 30, 2014
  • Furniture and Decor
  • Clovis, California
  • Micro Fiber Sofa
  • 310
  • REVIEW RATING 5/5

Sofa and love seat was purchased a year ago from furniture city for $2,100. We loved the look of the two pieces but after a year I will never purchase a LANE product again. The springs in the seats are all popping up and sitting is very uncomfortable. They came with a year LANE warranty and I purchased the extended warranty too but neither of the warranties will cover the springs popping up. I... Read more

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