Lane Furniture Complaints and Reviews

Had an experience with Lane Furniture?   Submit review ›
Lane Furniture
Main address: PO Box 1627 Hwy 145 South 38802 Tupelo MS
, ,
  • 202+8 mobile complaints
  • $140K claimed losses
  • $647 average
Had an experience with Lane Furniture?
Submit review › Submit review ›

Just baught lane couch recliner and love seat recliner all problems the couch springs came off and cushings on all furniture is sagging.recliner handles broke.calld lanes and they said they could not help or stand behind producet even thow they said they have resd all bad revewes Add comment


  • Oct 22
  • Furniture and Decor
  • Poor Quality Cushions
  • 1
  • 1
  • 126

We purchased a Lane Rockford heavy grade leather sofa and loveseat in April 2014. We included the power option on both pieces and they cost over $3,600. The first sofa was so out of alignment from the cushions to the footrests that we had the retailer order another one. We received it in June 2014. It had less problems than the first so we reluctantly decided to keep it. WHAT A MISTAKE! The... Read more

Was this review helpful? 3 0


  • Oct 20
  • Furniture and Decor
  • Defective Cushions
  • 57

I purchased Lane couch from American Furniture in July 2013. I live by myself and have a very limited income as I am disabled. The couch is called "Emerson" and is a soft chenille. The seat cushions have twisted and pulled so much that I can't pull them back into shape. I paid nearly $600.00 for this couch but will not recommend Lane to anyone. I am not over weight at 135 pounds. The couch... Read more

Was this review helpful? 0 0


  • Oct 14
  • Furniture and Decor
  • Living Room Suite
  • 82

We bought this suite from a couple that said they had it custom made, they put it up for sale at a1000.00 dollars finally came down to 500.00 so we looked at it,but failed to look under cushions, it is horrible the springs are right there with a thin piece of cover over them. The cover is not even attached and one of the arms is ready to fall off. Bad mistake we wont buy Lane anymore Thanks.... Read more

Was this review helpful? 1 0


  • Oct 13
  • Furniture and Decor
  • Columbus, Ohio
  • Poor Quality Furniture
  • 140

Horrible quality furniture. Within the first 2 months, we had to use the warranty to have the arm rests repaired on the Cameron series couch and snuggler. They use cardboard under the cushion on the arm rest, and only staple it on one side, so as soon as you try to push yourself up from the seated position, your arm goes right through the cardboard. After that, all the batting falls through onto... Read more

Was this review helpful? 3 1

Featured on Google+ › 100% FULL      

  • Oct 05
  • Furniture and Decor
  • Oxnard, California
  • Red Leather Recliner
  • 348

My daughter saved for months and bought a Lane red leather recliner, she is disabled and lives on very little (chair costs $565). Just over one year the leather started crumbling off. I had just had hip replacement and wasn't able to get to the store she purchased the chair at until three months after the year was up (the people at the store were very nice and contacted Lane for us) and of... Read more

Was this review helpful? 1 0

Had a lane sectional for 15 years. Bought a new lane Avalon which came damaged after 5 months still not fixed still waiting for parts. Poor quality. Don't expect this one to last more than a year or two at the mist. Sad Add comment


  • Sep 15
  • Furniture and Decor
  • Leather Recliner
  • 299

We have 2 beautiful and comfortable Lane leather recliners. Every eight to ten mounths the screws that make the chairs recline break into pieces rendering the chairs useless. After having them both serviced by Lane service repairs for three years we started to replace the screws ourselves so that we didn't have to be without our chairs for three weeks waiting for repair. Because we saved LANE... Read more

Was this review helpful? 4 0


  • Sep 12
  • Furniture and Decor
  • Lonoke, Arkansas
  • Poor Quality Furniture
  • 147

Poor quality furniture. Very poor material used which deteriorated before the couch was 2 years old and that with very little use. I don't care whether I am contacted by Lane furniture. I contacted them which too quite a bit of effort. To contact their customer service which is the only thing worse than their products you must leave multiple messages which they do not return. Then when you do... Read more

Was this review helpful? 5 0


  • Sep 10
  • Cleaning Services
  • Recliner
  • 77

Mechanichal operation handle for recline does not work, it has been ok for years but a spring got out of place, i did put it back but it worked for a while and then stood still and The handle is Stiff i cant move it, The handle is close to Floor level, and i cant get The chair to normal position, is reclined all The time.i Think The person that used it for de The last time moved The handle to... Read more

Was this review helpful? 0 1
You are reading about Lane Furniture.
Filing a new complaint about